This case study shows some innovative uses of digital platforms for making policy-processes more inclusive and creating direct lines of communication between municipalities and citizens in North Macedonia.
The Green Human City platform is something between a civic tech policy crowdsourcing tool and a political party, showing how new forms of representation can place citizens in the centre of city planning. The mZaednica platform by municipalities shows that citizens have great, small ideas for improving city planning and governance, and appreciate getting their opinions heard when municipalities then take action based on these proposals.
The “Exploring Worldwide Democratic Innovations” project was supported by the Robert Bosch Stiftung.
This case study was written by Biljana Spasovska.
